Effective Date: September 14, 2026
Collective X (“Collective X,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, making a donation, registering for an event, becoming a member, or otherwise interacting with our organization.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Mailing or billing address
- Company or organization information
- Donation amount and donation-related information
- Event registration information
- Membership information
- Communications or inquiries submitted through our website
- Other information you choose to provide
When you make a donation or payment, your payment information may be collected and processed directly by a third-party payment processor. Collective X does not necessarily store complete credit or debit card information on its own servers.
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
How We Use Your Information
We may use information collected through our website to:
- Process and acknowledge donations
- Provide donation receipts or confirmations
- Process membership or event registrations
- Respond to questions and requests
- Provide information about our programs, events, services, and initiatives
- Communicate with donors, members, participants, and supporters
- Improve our website and user experience
- Analyze website traffic and engagement
- Prevent fraud, abuse, or unauthorized activity
- Comply with legal, tax, accounting, or regulatory requirements
Donations and Payment Processing
Donations submitted through our website may be processed through a third-party payment provider.
Payment processors may collect and process information according to their own privacy policies and security practices. We encourage users to review the privacy policies of the applicable payment provider.
Collective X does not sell payment card information.
Email Communications
If you provide your email address, we may send you transactional communications related to donations, registrations, memberships, or other activities you request.
Where permitted, we may also send information about Collective X programs, events, news, or opportunities to support our mission.
You may unsubscribe from promotional communications by using the unsubscribe link included in applicable emails. Transactional or administrative communications may still be sent when necessary.
Cookies and Analytics
Our website may use cookies, analytics technologies, tags, pixels, or similar tools to understand website usage and improve our services.
These technologies may collect information about how visitors interact with our website. You may be able to manage cookies through your browser settings or through any cookie management tools provided on our website.
How We Share Information
We may share personal information with trusted service providers when necessary to operate our organization and website, including providers that assist with:
- Payment processing
- Website hosting
- Email communications
- Event registration
- Customer or membership management
- Analytics
- Security
- Professional, accounting, or legal services
We do not sell personal information for monetary compensation.
We may also disclose information when required by law, legal process, government request, or when necessary to protect the rights, property, safety, or security of Collective X, our users, or others.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may include links to websites or services operated by third parties. Collective X is not responsible for the privacy practices, security, or content of third-party websites.
Children’s Privacy
Our website and donation services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or legal guardian consent.
If you believe a child has provided personal information to us improperly, please contact us so that we can review and address the situation.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information that we maintain about you, subject to applicable legal and recordkeeping requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For questions regarding this Privacy Policy or our privacy practices, contact:
Collective X
1811 S Laredo St
San Antonio, TX 78207
United States
Phone: +1 210-201-6243
Email: info@mycollectivex.com
Website: https://mycollectivex.com/